Last updated: October 28, 2026
This Privacy Policy explains how Omnia Communications LLC, doing business as OmniServe ("OmniServe," "we," "us"), collects, uses and shares information when you visit omniserve.omnia-communications.com (the "Site"), fill out a form, buy a product or use our services.
Who we are
OmniServe is a d/b/a of Omnia Communications LLC. For any privacy question or request, email info@omnia-communications.com.
Information we collect
Information you give us:
- Contact details you enter in our forms, such as your name, email address, phone number, organization, website and business details.
- Details about your request, such as the services you are interested in, your ad platforms and budget, or a message to our team.
- Order information when you buy a product such as the Growth Playbook. Card payments are processed by Stripe; we do not see or store your full card number.
Information collected automatically:
- Device and usage data such as pages viewed, referring site, browser type, approximate location and time on page.
- Campaign details from the link you followed (for example UTM source, medium and campaign), which our forms store with your request so we know how you found us.
- Cookies and similar technologies described below.
How we use information
- To reply to your request, prepare reports and check-ups, and deliver the services or products you ask for.
- To process payments and send receipts and order details.
- To manage leads and client work in our internal tools.
- To measure and improve our Site, ads and services.
- To send service messages and, where allowed, marketing emails. You can opt out at any time.
- To protect the Site, prevent fraud and spam, and meet legal obligations.
Cookies, analytics and advertising
We use cookies and similar technologies, managed through our cookie consent tool (iubenda), for these purposes:
- Google Analytics 4 to understand how visitors use the Site.
- Google Ads conversion tracking to measure which ads lead to inquiries or purchases.
- Meta Pixel (Facebook and Instagram) for OmniServe and Omnia Communications, to measure ad results and show relevant ads.
Where consent is required, these tools load only after you accept them in the cookie banner. You can change your choice at any time through the cookie preferences link on the Site, and you can also block cookies in your browser settings.
Service providers we share information with
We do not sell your personal information. We share it only with providers that help us run our business, under contracts that limit how they use it:
- Website hosting and WordPress plugins, including WPForms for form submissions.
- Stripe for payment processing.
- Email delivery services (WP Mail SMTP and our email provider) for form notifications and replies.
- Monday.com for managing inquiries and client projects.
- Google (Analytics and Ads) and Meta (Pixel) for measurement and advertising.
- iubenda for cookie consent management.
- Scheduling tools such as Cal.com when you book a call.
We may also share information if required by law, to protect our rights, or as part of a business transfer such as a merger or sale.
How long we keep information
We keep form submissions and client records for as long as needed to respond to you and provide our services, and then for a reasonable period for record-keeping, tax and legal purposes.
Your choices and rights
Depending on where you live, including California and the European Economic Area, you may have the right to access, correct, delete or receive a copy of your personal information, to opt out of targeted advertising, and to withdraw consent. To make a request, email info@omnia-communications.com. We will not discriminate against you for exercising these rights.
California residents: we do not sell personal information. Some advertising cookies may be considered "sharing" for cross-context behavioral advertising under California law; you can opt out through the cookie preferences link or by enabling Global Privacy Control in your browser.
Security
We use reasonable technical and organizational safeguards, including encrypted connections (HTTPS), access controls and regular software updates. No method of transmission or storage is completely secure.
Children
The Site is meant for businesses and organizations and is not directed to children under 13. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. We will post the new version on this page with an updated date.
Contact us
Omnia Communications LLC, doing business as OmniServe
Email: info@omnia-communications.com