FAQ
Frequently asked questions
Answers about review intelligence, Web Care, nonprofit services, OmniBot and pricing. Can’t find yours? Ask us.
OMNISERVE
All questions
No. OmniServe started with review intelligence for restaurants. Today it also covers retail, nonprofits, and managed WordPress hosting and plugin care for any organization.
OmniServe is a d/b/a of Omnia Communications LLC. All contracts and invoices come from Omnia Communications.
A nine-slide report comparing your reviews with two competitors, your search and AI visibility score, and the top fixes.
The Taste Report is free and shows where you stand. The $79 Growth Playbook adds a full SEO Audit and an Action Plan with an AI prompt for every step.
We back up your site, apply plugin, theme and core updates on a staging copy, and test forms, checkout and donation pages. Updates go live only after they pass.
No. We can look after your site where it’s hosted now, or move it to managed hosting.
We check your PHP version and patch level, whether your host applied the October 21 security fix, and which plugins might break on an upgrade.
Yes. We build donor-first websites and giving pages, run Google Ad Grants and Meta campaigns, and host and maintain the site.
You do. Domains, hosting, analytics and ad accounts stay in your name.
OmniServe’s managed AI assistant. You text it over SMS, WhatsApp, Signal or Telegram for reports, invoice checks and drafts. Anything that reaches a customer or spends money waits for your approval.
A fixed monthly price with no usage fees, plus a one-time setup fee for each system we connect.
Yes. We set up and manage Ads on Apple Maps for local businesses. Ad spend is paid to Apple directly.
Check-ups are free and the Growth Playbook is a one-time $79. Hosting, care plans, ads, nonprofit projects and OmniBot are quoted to their scope, with no long-term contracts.
Within one business day.
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